By doing this, you'll ensure you have the best security and also have access to all the latest updates and features - giving you the best experience of The National Lottery App. What do I need to do if I want to continue using the app but have an Android device running on 4.4 (KitKat)?įor security reasons, we advise all our Android users running KitKat OS to upgrade to the latest version of the operating system - Android 10.0. This means The National Lottery App will no longer work for devices running on this operating system. So, in order to protect our Android users, we've had to make the decision to stop supporting the KitKat OS. This means that there have been no updates for this version of the operating system, including some critical security fixes. Google stopped supporting the KitKat OS version some time ago, but we continued to offer a version of The National Lottery App for those Android users running this edition of the operating system. With new devices coming out each year, it can be hard to keep up with the speed at which technology advances. I have an Android device running on OS 4.4 (KitKat) – why can I not update my National Lottery App? To check what version you have on your phone, go to: Settings/About phone/. If your device is running on Android 4.4 (KitKat), unfortunately newer versions of the app will no longer work. For this reason, we have to make updates that result in some older operating systems no longer being compatible with our app. We are also required to maintain high levels of security and integrity. With technology moving at a fast pace, we need to ensure our app stays at a high standard with an enhanced experience.
Why do you lock older versions of the app? It is common practice to update apps and, unfortunately, some older operating systems do not have the data capacity to keep pace with developments. We continue to develop our apps to improve user experience, fix bugs and performance issues and also to maintain the levels of security and integrity needed.
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